SCORM Compliant Package-BSBCMM411 Make presentations PSP Ensures all learners have the

Ensures all learners have the foundational skills necessary to succeed in complex

Materials cannot be shared

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

ICTSAS211 Develop solutions for basic ICT malfunctions and problems If you require RPL Kits with comprehensive benchmarking

Units of competency PSPETH003 Promote the values and ethos of public service PSPLEG003 Promote compliance with legislation in the public sector PSPGEN047 Promote diversity PSPGEN054 Use complex workplace communication strategies If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBCMM411 Make presentations PSP Ensures all learners have the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.