Self-Study Guide-AUMGCA001 Provide customer service AUR Units of competency BSBSTR402 Implement

Units of competency BSBSTR402 Implement continuous improvement BSBCRT411 Apply critical thinking to work practices BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts If you require RPL Kits with comprehensive benchmarking

Core units AVIE0006 Maintain aircraft radio communications AVIF0026 Implement aviation risk management processes AVIF0027 Implement aviation fatigue risk management processes AVIF0029 Implement threat and error management strategies AVIF0030 Manage safe flight operations AVIF0033 Manage aircraft passengers and cargo AVIF0035 Manage human factors in aviation operations AVIH0010 Plan a flight under visual flight rules AVIH0014 Navigate aircraft under visual flight rules AVILIC0003 Licence to operate a commercial aeroplane AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIW0029 Manage pre- and post-flight actions AVIW0032 Operate and manage aircraft systems AVIY0033 Operate aircraft using aircraft flight instruments AVIY0034 Operate in controlled airspace AVIY0035 Operate in Class G airspace AVIY0036 Operate at non-towered aerodromes AVIY0037 Operate at a controlled aerodrome AVIY0040 Apply aeronautical knowledge to aviation operations AVIY0041 Apply the principles of civil air law to aviation operations AVIY0083 Execute advanced aeroplane manoeuvres and procedures AVIY0047 Manage abnormal aeroplane flight situations AVIY0054 Control aeroplane on the ground AVIY0055 Take off aeroplane AVIY0056 Control aeroplane in normal flight AVIY0057 Land aeroplane AVIY0058 Manage aircraft fuel AVIZ0006 Manage situational awareness in aircraft flight Electives AVIF0023 Apply aircraft safety procedures If you require RPL Kits with comprehensive benchmarking

Core units CHCPOL003 Research and apply evidence to practice HLTDEN004 Implement an individualised oral hygiene program HLTDEP001 Identify

privacy and security within the medical environment CHCCCS020 Respond effectively to behaviours of concern CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTADM010 Facilitate a coordinated approach to client care HLTCCD003 Use medical terminology in health care HLTINF007 Implement and monitor infection prevention and control standards

This fulfills training package requirements and the collection of supporting documentation and evidence

Self-Study Guide-AUMGCA001 Provide customer service AUR Units of competency BSBSTR402 ImplementOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the