Learner Resources-FNS41820 Certificate IV in Financial Services ELICOS Placement Test ICTICT443 Work collaboratively in the

ICTICT443 Work collaboratively in the ICT industry ICTICT451 Comply with IP

Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

selection and induction of staff BSBLDR402 Lead effective workplace relationships BSBWHS401 Implement and monitor WHS policies

assess and control risks for outdoor recreation activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

refit and adjust bicycle accessories Elective Units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURAFA105 Write routine texts in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURAMA102 Communicate business information in an automotive workplace AURAQA001 Contribute to quality work outcomes in an automotive workplace If you require RPL Kits with comprehensive benchmarking

Learner Resources-FNS41820 Certificate IV in Financial Services ELICOS Placement Test ICTICT443 Work collaboratively in theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all