SCORM Compliant Package-UEERA0081 Select refrigerant piping, accessories and associated controls Learner Guide Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Units of competency PSPGEN048 Support workplace coaching and mentoring PSPGEN053 Provide leadership If you require RPL Kits with comprehensive benchmarking

Units of competency CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking

Units of competency SIRRFSA001 Handle food safely in a retail environment FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPCHE4001 Prepare and present cheese If you require RPL Kits with comprehensive benchmarking

Units of competency FNSACC312 Administer subsidiary accounts and ledgers FNSACC311 Process financial transactions and extract interim reports FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements FNSACC416 Set up and operate a computerised accounting system FNSACC408 Work effectively in the accounting and bookkeeping industry BSBFIA401 Prepare financial reports If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-UEERA0081 Select refrigerant piping, accessories and associated controls Learner Guide Core units BSBDIV501 Manage diversity* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.