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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Our RPL Kits can be used for an unlimited number of students within your RTO
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Units of competency RIICRC318D Cure concrete RIICRC313E Conduct concrete road curing and texturing operations RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIICRC317D Finish concrete pavements * We can develop additional elective units that are not listed on request (Please contact us for further information)
Thinking to be a trainer or assessor in the VET sector
Vocational Placement Kit-SHBBCCS001 Advise on beauty products and services AMP Units of competency BSBOPS404 ImplementA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
US$ 50.00
US$ 35.00
US$ 45.00
US$ 30.00
US$ 10.17
