Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
Units of competency CHCPRT002 Support the rights and safety of children and young people CHCCOM002 Use communication to build relationships CHCCCS016 Respond to client needs CHCCCS014 Provide brief interventions If you require RPL Kits with comprehensive benchmarking
Units of competency AURETR144 Diagnose and repair integrated engine and transmission management systems AURLTX102 Diagnose and repair light vehicle automatic transmissions AURTTX009 Overhaul automatic transmissions If you require RPL Kits with comprehensive benchmarking
Units of competency SITTPPD008 Develop tourism products SITTPPD007 Research and analyse tourism data BSBMKG605 Evaluate international marketing opportunities If you require RPL Kits with comprehensive benchmarking
Core units BSBFLM312 Contribute to team effectiveness FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR3201 Implement safety
Class Activity Book-FNSACC323 Perform financial calculations webinar Units of competency BSBOPS404 ImplementOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the